Customer experience quotes
The customer’s perception is your reality. -Kate Zabriskie
Customer experience is not an expense, but an investment. -Shep Hyken
Your most unhappy customers are your greatest source of learning. -Bill Gates
Exceed your customers’ expectations. If you do, they’ll come back over and over. -Sam Walton
The goal of a company is to have customer service that is not just the best, but legendary. -Sam Walton
Customers don’t want to be told about how great you are. They want to be shown. -Chris Von Wielligh
The customer’s perception is your reality. -Kate Zabriskie
Every contact we have with a customer influences whether or not they’ll come back. -Walt Disney
Remember that a person’s name is to that person the sweetest and most important sound in any language. -Dale Carnegie
Your customers are the lifeblood of your business. Treat them well. -Anonymous
Customer service is an opportunity to exceed your customer’s expectations. -John Jantsch
Customer service is not a department, it’s everyone’s job. -Anonymous
The purpose of a business is to create a customer who creates customers. -Shiv Singh
Customers may forget what you said but they’ll never forget how you made them feel. -Anonymous
Customer service is not just a department, it’s an attitude. -Reginald Baylor
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works. -Jeff Bezos
Your customer doesn’t care how much you know until they know how much you care. -Damon Richards
Good customer service saves the day. Great customer service creates a loyal customer for life. -Tiffany Ramirez
In the world of internet customer service, it’s important to remember your competitor is only one mouse click away. -Doug Warner
Customer service is the new marketing. -Derek Sivers
Customer satisfaction is worthless. Customer loyalty is priceless. -Jeffrey Gitomer
Customer complaints are the schoolbooks from which we learn. -Lou Gerstner
The customer is always right. -Harry Gordon Selfridge
The key is to set realistic customer expectations, then not to just meet them, but to exceed them — preferably in unexpected and helpful ways. -Richard Branson
There is a big difference between a satisfied customer and a loyal one. -Shep Hyken
Customer satisfaction is the most important aspect of any business. -Connor Ahern
The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing. -John Russell
Customer service is about creating a relationship with the customer. It’s not about just selling a product or service. -Sarah Peters
Customer expectations have shifted from just having a great product or service to having a great experience from start to finish. -Laura Gonzalez
To deliver a great customer experience, you first have to understand your customers’ needs and wants. -Jessica Anderson
Customer experience is the sum of all interactions a customer has with a company, from the moment they hear about you to the moment they become a loyal customer. -Richard Harris
Customers are the driving force behind the success of any business. -Samuel Lewis
A happy customer is a walking advertisement for your business. -Jennifer Chambers
Customers buy based on emotion, not logic, so it’s important to create a positive emotional experience for them. -Natalie Thompson
Your customers’ experiences with your brand will shape how they perceive your entire business. -David Wilson
A satisfied customer is the best business strategy of all. -Michael Leboeuf
Customer experience is not just about providing good service, but about creating memorable moments for your customers. -Rachel Roberts
The customer may not always be right, but they should always be heard. -Ryan Phillips
Customer satisfaction is the foundation of customer loyalty. -Karen Evans
Your customers are your best source of marketing. -Paul Koller
Customer loyalty is earned by delivering consistent, high-quality experiences. -Grace Turner
Customer service shouldn’t just be a department, it should be the entire company. -Tony Hsieh
Customer satisfaction is not the end goal, it’s just the beginning. -Mike Adams
Your customers are not just buying a product or service, they are buying an experience. -Sophie Foster
Every interaction with a customer is an opportunity to wow them. -Amy Moore
Customer experience is the new battlefield. -Gary Vaynerchuk
Focus on creating experiences that make your customers feel valued and appreciated. -Emily Lewis
Customer loyalty is built through trust, consistency, and excellent service. -Jessica Turner
Your customers’ perception of your brand is influenced by every touchpoint they have with your business. -Samantha Gray
Always strive to exceed your customers’ expectations and deliver a remarkable experience. -Tom Bennett