The customer’s perception is your reality. – Kate Zabriskie
Customer service is not a department, it’s an attitude. – Unknown
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works. – Jeff Bezos
Customers may forget what you said but they’ll never forget how you made them feel. – Unknown
Customer service is about making connections, not transactions. – Unknown
Great customer service starts with a smile and ends with a thank you. – Unknown
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. – Donald Porter
Customer service is an opportunity to exceed your customer’s expectations. – John Jantsch
The customer is always right. – Harry Gordon Selfridge
Customer service shouldn’t just be a department, it should be the entire company. – Tony Hsieh
Treat your customers like they own you. Because they do. – Mark Cuban
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. – Kevin Stirtz
Customer service is the new marketing. – Derek Sivers
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them preferably in unexpected and helpful ways. – Richard Branson
Kind words can be short and easy to speak, but their echoes are truly endless. – Mother Teresa
Good customer service costs less than bad customer service. – Sally Gronow
Customer service is about caring for your customer’s needs as if they were your own. – Unknown
There is a big difference between a satisfied customer and a loyal customer. – Shep Hyken
The goal as a company is to have customer service that is not just the best but legendary. – Sam Walton
You don’t earn loyalty in a day. You earn loyalty day-by-day. – Jeffrey Gitomer
Customer service is the new marketing. – Derek Sivers
Customers are the most important visitors on our premises. They are not dependent on us. We are dependent on them. – Mahatma Gandhi
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. – Sam Walton
Courteous treatment will make a customer a walking advertisement. – James Cash Penney
Quality is not an act, it is a habit. – Aristotle
Your most unhappy customers are your greatest source of learning. – Bill Gates
Customer complaints are the schoolbooks from which we learn. – Lou Gerstner
The longer you wait, the harder it is to provide outstanding customer service. – William H. Davidow
Customer service represents the heart of a brand in the hearts of its customers. – Kate Nasser
Your customer doesn’t care how much you know until they know how much you care. – Damon Richards
Do what you do so well that they will want to see it again and bring their friends. – Walt Disney
The best advertising is done by satisfied customers. – Philip Kotler
Satisfaction is a rating. Loyalty is a brand. – Shep Hyken
If we don’t take care of our customers, someone else will. – Unknown
Customer service is not a department, it’s everyone’s job. – Unknown
The best way to predict the future is to create it. – Peter Drucker
Good customer service is the key to a successful business. – Unknown
Don’t find customers for your products, find products for your customers. – Seth Godin
Customer service is not a one-time thing, it’s an everyday thing. – Unknown
Customer satisfaction is worthless. Customer loyalty is priceless. – Jeffrey Gitomer
The purpose of a business is to create a customer who creates customers. – Shiv Singh
Customer service is not a job, it’s an attitude. – Unknown
The best way to find yourself is to lose yourself in the service of others. – Mahatma Gandhi
If you don’t take care of your customers, someone else will. – Unknown
Customer service should not be a department. It should be the entire company. – Unknown
The best marketing strategy ever: care. – Gary Vaynerchuk
Customer service is not a cost. It’s an investment. – Unknown
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
Your customer doesn’t care how much you know until they know how much you care. – Unknown
The goal as a company is to have customer service that is not just the best, but legendary. – Sam Walton
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